Legal

Client Recovery Agreement

The subjects covered by the agreement between UK Financial Law and a creditor client.

Draft pending legal review. This document has been prepared operationally and has not been approved by a solicitor. Final wording requires separate legal review.

Purpose

The Client Recovery Agreement governs the relationship between UK Financial Law and a creditor client whose commercial accounts are referred for recovery. The summary below sets out the subjects the agreement deals with. The executed agreement takes precedence.

Subjects covered

  • authority to contact the debtor on the client's behalf
  • B2B-only case acceptance
  • accuracy of the information supplied by the client
  • authenticity of evidence supplied
  • disclosure of any existing dispute before referral
  • commission rate and how it is applied
  • what counts as a recovery
  • direct payments to the client and commission following a direct payment
  • withdrawn cases and case closure
  • settlement authority and payment plan authority
  • external court fees and external legal or professional costs
  • no guarantee of recovery
  • data protection, confidentiality and VAT
  • termination and case refusal

Standard commercial terms

The default arrangement is no successful recovery, no recovery commission, with a standard recovery commission of 25% of sums successfully recovered. Different rates and authorities may be agreed with individual clients.

UK Financial Law is a trading name of Retail ABC Ltd. We provide commercial debt recovery and claims-management services. We are not a firm of solicitors or enforcement agents.